Our Values
We started Phat Monkey with a simple idea: technology should protect, not just perform.
In the heart of London’s fast-moving tech landscape, we saw businesses struggling with disconnected IT support—too complex, too impersonal, and too focused on the short term. We knew there had to be a better way. A way that combined smart, scalable IT services with genuine care—for the people behind the business, and for the wider world beyond the screen.
And then there were the orangutans.
Why orangutans? Because they represent everything we value: intelligence, resilience, and a quiet strength. They’re brilliant problem-solvers, gentle protectors of their ecosystems, and—sadly—an endangered species in need of allies. In many ways, they became our symbol. A reminder that what we do in business has ripple effects far beyond the office.
So we built a company with purpose at its core.
Today, Phat Monkey delivers dependable, proactive IT services to organisations across London and beyond. Whether we're migrating your infrastructure to the cloud or securing your network, we bring clarity, calm, and expertise to every step. And with every project, we contribute to orangutan conservation and environmental sustainability—because protection should be part of every solution.
We’re not just here to keep your systems running.
We’re here to help your business thrive—with intelligence, heart, and a sense of responsibility for the world we share. To give you Stability, Security & Serenity.
Our Core Behaviours
1. Integrity First
We do the right thing—even when no one’s watching.
Behaviours:
We speak openly and honestly with clients and each other.
We own our mistakes and learn from them.
We prioritise long-term trust over short-term wins.
We don’t oversell or overcomplicate—clarity is part of our promise.
2. Human-Centred IT
Technology should serve people—not the other way around.
Behaviours:
We listen before we recommend.
We explain solutions in plain language.
We design systems with usability and empathy in mind.
We make support feel personal, responsive, and respectful.
3. Guardianship
We protect what matters—data, systems, people, and nature.
Behaviours:
We treat our clients’ infrastructure as if it were our own.
We take security seriously and stay ahead of threats.
We support causes that protect biodiversity, like orangutan conservation.
We embed ethical, low-impact choices into our operations.
4. Purpose-Driven Progress
We grow businesses and ideas that make the world better.
Behaviours:
We look for smarter, more sustainable ways to deliver IT.
We stay curious, keep learning, and adapt quickly.
We align our success with positive impact—social and environmental.
We give back through partnerships, donations, and education.